bj66 Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

This Privacy Policy (the "Policy") describes how bj66 (the "Platform," "Company," "we," "us," or "our") collects, uses, discloses, stores, and protects the personal information of users (the "User," "Player," "you," or "your") who access and use the bj66 online casino and sports betting platform available at https://bj-66.asia and any associated mobile applications or services (collectively, the "Service"). By registering for an account, accessing the Platform, or using any feature or service offered by bj66, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Policy.

1. Information We Collect

1.1 Personal Information

When you register for a bj66 account, we collect personal information that you provide directly to us, including but not limited to:

• Identity Information: Full legal name, date of birth, gender, and nationality.
• Contact Information: Email address, mobile phone number, residential address (including city, postal code, and country).
• Account Credentials: Username and password (passwords are stored in encrypted form and are not accessible to bj66 staff).
• Payment Information: Payment method details such as bKash, Nagad, Rocket, Upay account information, bank account details (bank name, account number, account holder name), and credit/debit card information (cardholder name, card number, expiration date, CVV). Payment card data is processed through secure third-party payment processors and is not stored on bj66 servers.
• Verification Documents: Government-issued identification (national ID card, passport, driver's license), proof of address (utility bills, bank statements), and copies of payment cards or transaction records for anti-money laundering (AML) and Know Your Customer (KYC) verification purposes.

1.2 Usage and Technical Information

When you access and use the bj66 Platform, we automatically collect certain technical and usage information, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers (such as IP address, device ID, and advertising identifiers).
• Log Data: Access times, pages viewed, time spent on pages, referral URLs, search terms, and other diagnostic data related to your use of the Service.
• Location Data: Approximate geographic location based on your IP address. We may also collect precise location data if you grant permission through your device settings, though this is not required to use the Service.
• Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior, preferences, and interactions with the Platform. For more information, please see Section 6 (Cookies and Tracking Technologies).

1.3 Transaction and Betting Data

We collect and maintain records of all transactions, deposits, withdrawals, bets placed, game history, bonuses claimed, and other activities associated with your bj66 account. This information is necessary for account management, dispute resolution, regulatory compliance, fraud prevention, and responsible gaming monitoring.

1.4 Communications

When you contact our customer support team via email, live chat, phone, or other communication channels, we collect and store the content of your communications, including your questions, complaints, feedback, and any attachments you provide. We may also record phone calls for quality assurance and training purposes.

2. How We Use Your Information

bj66 uses the personal information we collect for the following purposes:

2.1 Account Management and Service Delivery

• To create, maintain, and manage your bj66 account.
• To process deposits, withdrawals, and other financial transactions.
• To provide access to casino games, sports betting markets, and other features of the Platform.
• To communicate with you about your account, transactions, and service updates.
• To respond to your inquiries, requests, and support tickets.

2.2 Verification and Compliance

• To verify your identity, age, and eligibility to use the Service in compliance with legal requirements and our Terms and Conditions.
• To conduct Know Your Customer (KYC) and anti-money laundering (AML) checks as required by law.
• To comply with legal obligations, court orders, and requests from regulatory authorities or law enforcement agencies.
• To prevent, detect, and investigate fraud, money laundering, bonus abuse, account takeovers, and other illegal or prohibited activities.

2.3 Security and Fraud Prevention

• To protect the security and integrity of the Platform and our systems.
• To monitor account activity for suspicious behavior, unauthorized access, and policy violations.
• To enforce our Terms and Conditions, Responsible Gaming Policy, and other policies.

2.4 Responsible Gaming and Player Protection

• To monitor your gambling activity and identify potential signs of problem gambling.
• To implement and enforce responsible gaming measures, including deposit limits, session time limits, self-exclusion, and cooling-off periods.
• To provide access to responsible gaming tools and resources.

2.5 Marketing and Promotions

• To send you promotional emails, SMS messages, push notifications, and other marketing communications about bonuses, offers, tournaments, and new features (only if you have opted in to receive such communications).
• To personalize your experience on the Platform by showing you relevant content, game recommendations, and offers based on your preferences and activity.
• To conduct surveys, contests, and other promotional activities.

2.6 Analytics and Improvement

• To analyze usage patterns, user behavior, and trends to improve the Platform, develop new features, and enhance user experience.
• To conduct research and statistical analysis to better understand our users and optimize our services.
• To test new features, functionality, and updates before full deployment.

3. How We Share Your Information

bj66 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients in the circumstances described below:

3.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including payment processing, identity verification, fraud detection, data hosting, customer support, email delivery, SMS messaging, analytics, and marketing services. These service providers have access to your personal information only to the extent necessary to perform their services and are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2 Payment Processors

When you make a deposit or request a withdrawal, your payment information is transmitted to and processed by our third-party payment partners, including bKash, Nagad, Rocket, Upay, bank networks, and card processors (Visa, Mastercard). These payment processors maintain their own privacy policies and security standards. bj66 does not store full credit card numbers or CVV codes on our servers.

3.3 Game Providers

The casino games and live dealer games offered on bj66 are provided by third-party game developers and studios, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and others. These providers may collect certain technical and usage data related to your gameplay for the purpose of game operation, security, and analytics. Game providers are required to comply with applicable data protection laws and industry standards.

3.4 Legal and Regulatory Authorities

We may disclose your personal information to government authorities, regulatory bodies, law enforcement agencies, courts, and other legal entities when required by law, court order, subpoena, or legal process, or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations and regulatory requirements.
• Enforce our Terms and Conditions and other policies.
• Protect the rights, property, and safety of bj66, our users, and the public.
• Investigate and prevent fraud, security breaches, and illegal activities.

3.5 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or other business transaction, your personal information may be transferred to the successor entity or third party as part of the transaction. You will be notified via email or a prominent notice on the Platform of any such change in ownership or control of your personal information.

4. Data Security

bj66 takes data security seriously and implements a range of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL Encryption: All data transmitted between your device and our servers is encrypted using industry-standard Secure Socket Layer (SSL) technology with 256-bit encryption.
• Secure Servers: Personal information is stored on secure servers protected by firewalls, intrusion detection systems, and access controls.
• Access Controls: Access to personal information is restricted to authorized personnel who require the information to perform their job functions and are bound by confidentiality obligations.
• Password Protection: User passwords are stored in encrypted form using one-way hashing algorithms. bj66 staff cannot view or retrieve your password.
• Regular Security Audits: We conduct regular security assessments, vulnerability scans, and penetration testing to identify and address potential security risks.
• Monitoring and Logging: We monitor system activity, maintain audit logs, and implement fraud detection systems to detect and respond to security incidents.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. You acknowledge that you provide your personal information at your own risk, and bj66 cannot guarantee absolute security.

5. Data Retention

bj66 retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and maintain records for business and security purposes. Retention periods vary depending on the type of information and the purpose for which it is processed:

• Account Information: Retained for the duration of your account and for a period of up to 10 years after account closure, as required by anti-money laundering and financial regulations.
• Transaction Records: Retained for a minimum of 7 years to comply with financial record-keeping requirements and for dispute resolution purposes.
• Verification Documents: Retained for the duration of the account relationship and for up to 10 years after account closure to meet regulatory compliance requirements.
• Communications: Customer support communications are retained for up to 5 years for quality assurance, training, and dispute resolution purposes.
• Marketing Preferences: Retained until you opt out or request deletion, after which we will remove your information from marketing lists within 30 days.

After the applicable retention period expires, personal information is securely deleted or anonymized in accordance with our data retention and destruction policies.

6. Cookies and Tracking Technologies

bj66 uses cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content and advertisements. Cookies are small text files stored on your device that allow us to recognize your browser and remember your preferences and settings.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly. These cookies enable core features such as account login, session management, and security.
• Analytical Cookies: Used to collect information about how you use the Platform, such as pages visited, time spent, and navigation paths. We use this data to improve the user experience and optimize the Platform. We may use third-party analytics services such as Google Analytics.
• Functional Cookies: Remember your preferences, settings, and choices to provide a more personalized experience.
• Marketing Cookies: Used to deliver targeted advertisements and promotional content based on your interests and activity. These cookies may be set by bj66 or third-party advertising partners.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of the Platform. To learn more about managing cookies, visit your browser's help center or privacy settings. Please note that opting out of cookies does not opt you out of receiving advertisements; you may still see generic ads that are not based on your browsing behavior.

7. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to legal and regulatory retention requirements.
• Objection: You have the right to object to the processing of your personal information for certain purposes, including marketing and profiling.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to your request within 30 days. Please note that we may need to verify your identity before processing your request, and certain requests may be subject to legal or contractual limitations.

8. Marketing Communications and Opt-Out

If you have opted in to receive marketing communications from bj66, we may send you promotional emails, SMS messages, and push notifications about bonuses, offers, tournaments, new games, and other updates. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link at the bottom of any promotional email.
• Replying "STOP" to any promotional SMS message.
• Adjusting your notification preferences in your account settings.
• Contacting our support team at [email protected].

Please note that even if you opt out of marketing communications, you will still receive essential account-related messages, such as transaction confirmations, security alerts, and important service updates.

9. Third-Party Links and Services

The bj66 Platform may contain links to third-party websites, services, or applications that are not owned or controlled by bj66. This Privacy Policy applies only to the bj66 Platform and does not cover the privacy practices of third-party sites or services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

The bj66 Platform is intended for adults aged 18 years and older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18. If we become aware that we have collected personal information from a person under 18 years of age, we will take immediate steps to delete that information and close the account. If you believe that we have collected information from a minor, please contact us immediately at [email protected].

11. International Data Transfers

Your personal information may be transferred to, stored on, and processed by servers and service providers located outside of Bangladesh, including in countries that may have different data protection laws than those in your jurisdiction. By using the bj66 Platform, you consent to the transfer of your personal information to other countries for the purposes described in this Privacy Policy. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through contractual safeguards and compliance with applicable data protection frameworks.

12. Changes to This Privacy Policy

bj66 reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any changes will be effective immediately upon posting on the Platform. We will notify you of material changes by email or through a prominent notice on the Platform. Your continued use of the Service following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at:

Email: [email protected]
Response Time: Within 48 hours
Support Hours: 24/7 (24 hours a day, 7 days a week)